Reporting for Calls Handled
on Microsoft Teams
BETTER DATA
SMARTER DECISIONS
IMPROVE SERVICE
BOOST PRODUCTIVITY
Managing Your Teams Telephony Should Be Simple
Get Clear and Actionable Insights from Powerful and Simple Reporting
Get the Right Solution
Manage with Confidence
Gain all the Insights Needed to Make Good Decisions
Easy to Start
Connecting your Teams instance to TeamsReporting can be done without making any changes to your current system.
Simple Interface
User experience and an easy to use interface are at the center of our solution enabling you to get the data you need quickly and easily.
Scalable
We can report on 1 user to over 20,000 users per Teams tenant with hundreds of thousands or millions of calls per month.
Over 20 Years of Experience in Telephony Reporting & Analysis
We’ve Reported on over 1 Billion Phone Calls
Per User Reporting
Dive deep into individual users usage and performance.
Service Level Agreements
Keep up with your service level requirements for your call centers.
Wallboards & Dashboards
Display current and historical data on easy to view monitors for all to see.
Fast Deployment
Get access to meaningful data quickly by connecting your Teams to our solution.
Responsive Support
Our USA based support is on hand to answer any question you may have.
Easy to Use Monthly Billing
Simple Pricing
TeamsReporting follows a simple and transparent billing model.
Our complete and fully featured solution is billed at $2 USD / user / month.
When you initiate a billing contract you let us know how many users you want to report on. It’s that simple.
How to Get Started
Follow this simple three step plan to getting your project completed successfully. We look forward to hearing from you.
Start a trial1 – Book a Demo
The quickest way to get started is to set up a trial and see your own live data, but we can show you a demo to get things started.
2 – Start a Free Trial
We will help you connect to TeamsReporting to get your data flowing. Evaluate our solution with your own meaningful data.
3 – Manage with Confidence
Convert your trial to an affordable monthly license and gain instant access to powerful & actionable data.
FAQ
Questions and Answers
Is there a free trial?
Yes we offer a free trial which is quick and easy to set up. You will need your Microsoft Teams Administrator’s help to link your Teams system with TeamsReporting. The free trial will give you full access and allow you to experience our solution for a limited time.
At the end of the trial period you can choose to convert to a paid subscription. If you do not choose a subscription all your data will be deleted.
How long is the service contract?
Our model is simple per user per month with no commitment. You are welcome to cancel at any time.
We want you to stay with us because you get value from the solution, not because you are locked in.
Should you choose to cancel, your services will be terminated at the end of the current billing period.
How does licensing work?
Licensing is offered on a per-user per-month basis.
For example if you have 100 users on your Microsoft Teams tenant, and you want to report on a group of 20 call center agents, you will need 20 licenses.
Licenses can be added or removed once per monthly billing cycle.
You are not required to license all 100 Teams users.
Will I see my own data in the trial?
Yes the free trial will use your real data from your Microsoft Teams tenant.
During the trial sign up process we will need to link your Teams instance to TeamsReporting.
Once the two systems are connected you will begin to see your actual data in the trial. There may be a slight delay getting your data into TeamsReporting while the systems connect and share data.
What are the requirements to use TeamsReporting?
In order to use TeamsReporting you need to have an instance of Microsoft Teams, and have access to the Teams Administrator who will need to connect your Teams tenant to TeamsReporting.
TeamsReporting is not compatible with any other systems besides for Microsoft Teams.